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Terms and Conditions

Last Updated: October 2024

These Terms and Conditions govern your use of spark learnya's website and educational services. By accessing or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you disagree with any part, you should not use our website or services.

1. Definitions

"Service" or "Services" refers to educational training programmes, courses, and related materials provided by spark learnya.

"User," "You," or "Your" means any person accessing our website or using our services.

"Content" includes all text, images, videos, code, materials, and resources provided through our services.

"We," "Us," or "Our" refers to spark learnya and its authorized representatives.

"Website" means all web pages and platforms operated by spark learnya.

2. Use of Services

2.1 Eligibility

Our services are intended for adults aged 18 years or older. By using our services, you represent that:

  • You are at least 18 years of age
  • You have legal capacity to enter into binding contracts
  • Your use complies with all applicable laws and regulations
  • All information provided during registration is accurate and complete

2.2 Account Registration

When enrolling in programmes, you may be required to create an account. You agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account
  • Update your information to keep it accurate

2.3 Acceptable Use

You agree to use our services for lawful educational purposes. You must not:

  • Share account credentials with others
  • Attempt to gain unauthorized access to systems
  • Distribute programme materials without permission
  • Use services for commercial purposes without authorization
  • Interfere with or disrupt service operation

3. Prohibited Uses

You may not use our services to:

  • Violate any local, national, or international laws or regulations
  • Infringe upon intellectual property rights of spark learnya or third parties
  • Transmit viruses, malware, or other harmful code
  • Attempt to reverse engineer, decompile, or hack our systems
  • Engage in fraudulent activities or misrepresentation
  • Harass, abuse, or harm other users or instructors
  • Collect personal information from other users without consent
  • Use automated systems to access services without authorization
  • Impersonate any person or entity or falsely state affiliations
  • Engage in any activity that disrupts or interferes with services

4. Intellectual Property Rights

4.1 Our Content

All content provided through our services remains the property of spark learnya or our licensors. This includes:

  • Course materials, lectures, and educational content
  • Text, graphics, logos, images, and videos
  • Software, code examples, and technical demonstrations
  • Trademarks, service marks, and trade names

4.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use programme materials for personal educational purposes. This license does not permit:

4.3 User-Generated Content

By submitting projects, comments, or other content, you grant us a worldwide, royalty-free license to use, reproduce, and display such content for educational and promotional purposes.

5. Programme Enrolment and Payment

5.1 Enrolment Process

Enrolment is confirmed upon receipt of full payment unless alternative arrangements are agreed. Programme details including schedule, content, and pricing are subject to change with advance notice.

5.2 Payment Terms

  • All prices are in Singapore Dollars unless otherwise stated
  • Payment is due at time of enrolment unless payment plan arranged
  • We accept payment methods as specified during enrolment
  • Receipts are provided for all payments

5.3 Cancellation and Refunds

Cancellation policies vary by programme:

  • Cancellations more than 14 days before start: Full refund minus administrative fee
  • Cancellations 7-14 days before start: 50% refund
  • Cancellations less than 7 days before start: No refund
  • Programme cancellations by us: Full refund or transfer to alternative dates

6. Disclaimers and Limitations

6.1 Service Availability

Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

6.2 No Guarantee of Outcomes

While we strive to provide quality education, we cannot guarantee specific results including:

  • Career advancement or employment
  • Specific skills mastery or competency levels
  • Financial gains or business success
  • Certification from external organizations

Learning outcomes depend on individual effort, background, aptitude, and various external factors beyond our control.

6.3 Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed the fees paid for the specific programme. We are not liable for indirect, incidental, consequential, or special damages including lost profits or business opportunities.

7. Dispute Resolution

7.1 Informal Resolution

Before initiating formal proceedings, we encourage contacting us to resolve disputes informally. Most concerns can be addressed through direct communication.

7.2 Governing Law

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

7.3 Arbitration

If informal resolution fails, disputes may be submitted to arbitration under Singapore International Arbitration Centre rules. Arbitration decisions are binding and final.

8. Termination

8.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to refunds for services already provided.

8.2 Termination by Us

We may suspend or terminate your access immediately if you:

  • Violate these terms and conditions
  • Engage in prohibited activities
  • Provide false or misleading information
  • Fail to make required payments

8.3 Effects of Termination

Upon termination, your right to access services ceases immediately. Provisions regarding intellectual property, liability, and dispute resolution survive termination.

9. Changes to Terms

We reserve the right to modify these terms at any time. Significant changes will be communicated through:

Continued use after changes constitutes acceptance of updated terms. If you disagree with changes, discontinue use of services.

10. General Provisions

10.1 Entire Agreement

These terms constitute the entire agreement between you and spark learnya regarding use of services, superseding any prior agreements.

10.2 Severability

If any provision is found unenforceable, remaining provisions continue in full effect. Unenforceable provisions will be modified to reflect original intent.

10.3 No Waiver

Failure to enforce any provision does not constitute waiver of that provision or any other provision. All rights and remedies remain available.

10.4 Assignment

You may not transfer or assign your rights or obligations under these terms without our written consent. We may assign our rights and obligations to successors or affiliates.

10.5 Force Majeure

We are not liable for delays or failures caused by circumstances beyond reasonable control including natural disasters, government actions, or technical failures.

11. Contact Information

For questions about these terms or our services, please contact:

Organization: spark learnya

Email: [email protected]

Phone: +65 6923 7584

Address: 88 Market Street, CapitaSpring, Singapore 048948

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have reviewed our Privacy Policy and Cookie Policy.